The Raiser's Edge is Crashing When Trying to Access Plug-ins

Solution ID: 291501
Product: RecordRadar
Published: 12/01/13
Description:
This solution describes what to do if The Raiser's Edge crashes when trying to access the plug-ins folder.
Environment: All
Versions: All

Answer:

If Internet Explorer 9 is installed on the workstation, The Raiser's Edge will not operate properly.

Ask someone in IT to revert back to Internet Explorer 8. If IE9 was installed during a Windows auto-update, IT may want to disable the ability for IE to be updated.

Please click here for more information on system requirements for The Raiser's Edge.

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