Allow updating/changing the phone type
Currently it is not possible to change the phone type (for example from phone1 to phone2 or from email to bademail). We would like to be able to specify in the import file when the type should be changed/what it should be changed to. This is needed when you have many data sources providing phone numbers or email addresses and you need to accomodate the BB rule of not duplicating phone types.
IOM can do this automatically for you, but you need a space between your phone type and the number, like “phone 1”. Unless I"m misunderstanding you.
See the following forum thread for more details - it is not currently possible.